Our Service office Agents are the first point of contact for our guests. No two days will be the same as you ’ll be proactively problem working any client issues that come your way or raising them as applicable. As part of the Managed Services platoon, you ’ll give high quality, effective support to our guests and their guests through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you ’ll identify, troubleshoot and resolve incidents and service requests. At Backupp we ’re committed to developing, retaining, and promoting different gift. We want to help you grow your current chops and give you the occasion to learn and develop brand new bones . Have a qualification in IT and looking for your entry to the assiduity? We promise to give you with a probative terrain while learning the crucial foundations in our Service office platoon and all we need from you is passion and enthusiasm! still, training and development, we would love to hear from you! If you are looking for meaningful work with genuine career progression openings.